Chorus Aviation - Corporate Responsibility

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Corporate Responsibility

The Chorus group of companies all stand by the same core values. Listen. Collaborate. Improve.

We listen to the needs of our employees, customers, and partners, respecting their diversity and experiences, and using their feedback to chart our future.

We collaborate across all our teams to find innovative and creative solutions. Working together, we think differently, and do more than our individual companies, or competitors, can do alone.

This allows us to constantly improve. We believe these values are key to the continued strength, stability and growth of Chorus Aviation. They are integral to our employees’ future, as we find new opportunities that help us all grow.

Chorus Values and Integrity

Chorus is committed to ensuring that the organization and its subsidiaries conduct business with integrity and in compliance with all applicable laws. This commitment is embodied in Chorus’ Code of Ethics and Business Conduct. The Code of Ethics outlines the behaviors Chorus expects employees and directors to exhibit in order to uphold Chorus’ ethical standards and act in alignment with its values and basic principles for conducting business.

Chorus is committed to complying with all laws which govern our operations in every country in which we operate. Chorus’ Anti-Bribery Policy and Corruption Policy sets out our specific commitments in relation to anti-bribery and anti-corruption, including with respect to any third parties that we engage to act on our behalf.

Chorus is also committed to combating money laundering, terrorist financing and related financial crimes activities, and to complying with economic and trade sanctions applicable to it and its financiers. Chorus’ Anti-Money Laundering and Anti-Terrorist Policy sets out our specific commitments in relation to certain types of transactions such as aircraft leasing and trading, which form an important part of the business carried on by Chorus.

Chorus Aviation Inc.

Board Diversity Policy

The Board adopted a written diversity policy in February 2016 and updated it most recently in February 2018. Chorus seeks to maintain a Board comprised of talented and dedicated directors whose skills and backgrounds reflect the diverse nature of the business environment in which Chorus operates. The Board is committed to diversity and sees increasing diversity at the Board level as an essential element to improving governance and performance, and to creating a competitive advantage. The Board believes a truly diverse Board will include and make good use of a variety of skills, experience, industry knowledge, perspectives and backgrounds. The Board’s diversity policy deals specifically with gender diversity and has set the objective of having women and men each represent no less than one-third (1/3) of the Board membership by 2022.

Chorus for Women

Chorus for Women was developed to advise on and support initiatives to increase gender diversity at Chorus including Jazz, Voyageur and Chorus Aviation Capital. Chorus for Women is an internal advisory group that includes female executives, directors, and representatives from other management levels.

Chorus for Women has two primary focus areas:

  1. Encourage females to consider careers in aviation. 
  2. Provide developmental opportunities for current female employees within the Chorus group of companies who wish to enhance their leadership skills, including opportunities to network and participate in mentorship and peer support programs.


Chorus subsidiary, Jazz Aviation LP

Commitment to Safety

Safety is a fundamental value of the organization and is Jazz’s top priority. On October 18, 2018, Jazz was named among Canada’s Safest Employers 2018 taking a silver award in the Transportation category and a silver award for Psychological Safety.

The Jazz Safety, Quality, and Environment department is a collection of functions dedicated to the delivery of professional safety and quality services across the organization. Safety and quality of services are fundamental components of Jazz’s Safety Management System (SMS), as well as the obligations of Jazz’s individual certificates (Air Operator and AMO). Jazz’s innovative and highly integrated approach to SMS includes the standardization of safety reporting, investigation and risk assessment, as well as the consolidation of all quality auditing and document management into a single company-wide program.

Jazz was one of the first airlines to complete the International Air Transport Association’s (“IATA”) Operational Safety Audit. This audit was developed by experienced aviation professionals and is one of the most stringent safety and quality audit programs in the airline industry. The IATA Operational Safety Audit is the benchmark for global safety management in airlines. The IATA Operational Safety Audit is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.

To learn more about the safety culture at Jazz and to see the Jazz’s safety awards, please visit

For information about upcoming changes to Jazz’s Safety Management System, read the article “Taking Jazz Safety to New Heights

Occupational Health and Safety

Jazz has a fully established and regulatory compliant Occupational Health and Safety program, including a National Policy Committee and Workplace Committees across the country. These dedicated volunteer committees establish policies, processes and create the drive for occupational health and safety initiatives that make Jazz one of Canada’s Safest Employers. 

Jazz is committed to the physical and psychological safety and health of employees and strives to ensure that employees are aware of hazards to overall employee safety and mental health. Jazz has embraced the importance of psychological and emotional safety in the workplace by expanding the definition of workplace hazards to include stress, trauma and fatigue, and fostering an inclusive environment free of harassment, bullying, and other vexatious behaviours. Jazz is a partner of the “Not Myself Today” campaign run through the Canadian Mental Health Association, educating employees about mental illness and engaging in conversations that aim to reduce stigma.

Diversity in the Workplace

At Jazz, diversity is not a program, it is a core element in the makeup of its people and business. Jazz implements a corporate diversity and inclusion strategy aimed at embedding diversity and inclusion across the organization.

To be a leader in our industry and have a competitive advantage, Jazz celebrates differences and values the uniqueness that each individual has to offer. Optimizing the strengths of employees will ultimately strengthen the team. As such, Jazz supports the following internal networks:

  • Diversity Council
  • Aboriginal Employee Group
  • LGBT+ Group

Jazz is committed to providing equal opportunities for employment and career advancement to all persons in accordance with their abilities and qualifications. Information systems are in place to perform a workforce analysis, collecting data on the current representation and participation of designated groups within the Jazz workforce.

Employment equity is a top priority at Jazz, as demonstrated through many efforts to celebrate diversity and foster inclusion in the workplace. Examples include: ongoing recruitment efforts with post-secondary institutions and indigenous communities, Jazz’s participation in Chorus for Women, and the organizing and hosting of Creating Inclusive Skies, an annual Diversity in Aviation conference.

Jazz is widely recognized for its excellence as an employer. Click here to view the list of Jazz’s awards and recognition.

In the Community

Jazz is committed to the communities it serves and takes pride in being a good corporate citizen. Jazz is proud of the many employees who are actively engaged in volunteering their time and efforts to worthy causes in their communities and in our global community. As such, Jazz promotes and supports the volunteer activities of our employees.

Annually, as a part of the Jazz Lends a Hand program, Jazz allocates a number of days in the work calendar to employee volunteerism. Jazz employees may apply for a day’s leave, with pay, to volunteer for a registered charity of their choice or to participate in a company-sponsored team day.

Since 1991, Jazz has been providing magical holiday experiences for deserving children in the many communities it serves. Jazz organizes Searching for Santa mission flights and welcomes children aboard special Jazz flights to the ‘North Pole’ in search of Santa using special radar equipment ‘powered’ by Christmas spirit and carol-singing.

To learn more about Jazz’s commitment to the communities it serves, visit

Key Contacts
Chorus Aviation Inc.               Transfer Agent:
3 Spectacle Lake Drive       Nathalie Megann       AST Trust Company (Canada)
Suite 100       Vice President, Investor Relations and Corporate Affairs       PO Box 2082, Station C
Dartmouth, NS B3B 1W8       (902) 873-5094       Halifax, NS B3J 3B7
(902) 873-5000       1-800-387-0825     
© Copyright 2019 Chorus Aviation